Support & Maintenance

Our customers think of us as their own IT department which is exactly what we aim to be. Dont just think of us as another IT support company but as a resource of professionals that work as an integral part of your business. We can provide solutions that support your success. Choose from our range of IT support options to build a support package that is right for your business. We help the organisations creation a sustainable value by continuous innovation, excellence and value to the customers. We go with a moto of improved operational efficiency and reduced cost of operations.

With the help of the below mentioned support services we tend to focus on the various organizational benefits that will provide our customers with the strategic, operational and tactical benefits. With the help of our service models to tend to meet our customers requirements and business needs resulting in better ROI and lower TCO. With the below mentioned models we do reduce the total cost of operations along with increase in productivity.

24/7 Application Monitoring and Remote Monitoring

Enterprise Application Support(Telephone/Remote/Onsite)

Service Continuity Management

License and Subscription Management

Backup Monitoring

Asset and Configuration Management & Tracking

Minor and Major Enhancements

Patch Upgrades and Release Management

Performance Management and Continual Improvements

Preventive and Proactive Maintenance and Support

Change Management